Sometimes you may get an error about IGS (Internet graphics server), in this case you can check your IGS status and if needed restart your IGS like explaned in this post.
First of all, its a good idea to start with RFC check via transaction SM59, to do this ;
SM59 –> TCP/IP Connections –> IGS_RFC_DEST
in our case, we are getting an error like below ;
Also we can check the IGS status via transaction SIGS
SIGS –> IGS_RFC_DEST
Return message is “Could not reach IGS”
In this case we can try the start IGS proces again with the below command ;
igswd.exe -mode=profile pf=<Instance Profile>
Now we can check SM59 and SIGS tcodes again ;
IGS is now working with success…
Above may fix the issue temporarily but not a permanent solution. See SAP Note https://launchpad.support.sap.com/#/notes/1527176