STMS Other Request Add Option is Grey

If you want to add a request to your STMS queue but your “ADD” button is GREY then you should check your reuqest’s target client which is in your STMS queue.

You probably getting the following screen for related situation

STMS Other Request Add Option is Grey

Then you should check the definations for requests that not have any “Target Client “ and assign those requests a valid client number.

STMS Other Request Add Option is Grey

Then your problem will be solved easily..

STMS Other Request Add Option is Grey

 

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