We can create the “Diagnosis File” via HANA Studio to use in case of our incedent requests.File generation process will take from seconds to minutes according to you HANA Database and using the HANA Studio is the easiest way to create these diagnosis files with just a few clicks…

- Open HANA Studio and go to the “Diagnosis Files” tab.

- Select the “Collect” option to create new diagnosis file

- Provide the needed information like below screen and “Finish” the process.

- File will be created in a short time period like below ;

- You can check the details of the created ZIP file on your drive

Now you can send the related diagnosis file to your support center…